Shippping
Shipping Policy
1. Non-Refundable Policy:
- All orders are non-refundable once they have been confirmed and processed. Please ensure all details are correct before placing your order.
2. Same-Day Delivery:
- Same-day delivery is available starting at 4:30 PM. Orders for same-day delivery must be placed before the cut-off time. Any orders placed after the cut-off may be scheduled for the next available delivery slot.
- Note: We do not guarantee a specific time for same-day deliveries. However, we will make every effort to fulfill your request as promptly as possible.
3. Pre-Order and Advanced Orders:
- For pre-orders or orders placed 2 days in advance, delivery begins at 10:00 AM and continues throughout the day.
- If you require a specific delivery time, please indicate this in the remarks section at checkout, along with any personal message for the wish card.
4. Delivery Responsibility:
- Once the order has been handed over to our delivery partner or third-party courier, we are no longer responsible for any damages that may occur during transit. While we select trusted couriers, any issues related to handling by the third party must be addressed directly with them.
5. Delivery Delays:
- Please be aware that delivery times may vary due to traffic, weather conditions, or unforeseen circumstances. We appreciate your understanding.