FAQs
These are some frequently asked questions (FAQs) for Le Florista website. For any other inquiries, please refer to our website or contact our customer service team for assistance.
HOW CAN I PLACE AN ORDER ON LE FLORISTA WEBISTE?
To place an order on Le Florista website, simply browse through our selection of flowers and
floral arrangements, select the desired item(s), and add them to your cart. Proceed to the
checkout page, provide the required information, and complete the payment process. Once your
order is confirmed, you will receive a confirmation email with the details of your order.
WHAT PAYMENT METHODS ARE ACCEPTED ON LE FLORISTA WEBISTE?
Le Florista website accepts major credit cards, including Visa, Mastercard and American
Express, for online payments. We also accept payments through Billplzl for your convenience.
CAN I CUSTOMIZE A FLORAL ARRANGEMENT OR REQUEST A SPECIAL ORDER?
Yes, Le Florista offers custom floral arrangements and special orders. Please contact us
through our website or customer service to discuss your specific requirements, and we will do
our best to accommodate your request.
WHAT IS THE DELIVERY POLICY FOR LE FLORISTA WEBISTE?
Le Florista offers delivery services for floral arrangements within our designated delivery areas.
Delivery fees and timeframes may vary depending on the location. Please refer to our delivery
policy on our website for more information.
WHAT IS THE RETURN AND REFUND POLICY FOR LE FLORISTA WEBSITE?
Le Florista takes pride in providing fresh and high-quality flowers. However, due to the
perishable nature of flowers, we do not accept returns or offer refunds for floral arrangements. If
you encounter any issues with your order, please contact us within 24 hours of delivery, and we
will work to resolve the issue to your satisfaction.
HOW CAN I CONTACT LE FLORISTA FOR CUSTOMER SERVICE INQUIRIES?
You can contact Le Florista for customer service inquiries through our website's contact form,
email, or phone number provided on our website. Our customer service team will be happy to
assist you with any questions or concerns you may have.
DO OFFERS SAME-DAY DELIVERY?
Yes, Le Florista offers same-day delivery for orders placed before our designated cutoff time.
Please check our website for the cutoff time and availability in your area.
CAN I TRACK MY ORDER?
Yes, you can track your order by logging into your account on our website, if you have created
one, or by contacting our customer service team with your order details. We will provide you
with the necessary information to track the status of your order.
CAN I CANCEL OR MODIFY MY ORDER?
Cancellation or modification requests for orders on Le Florista website must be made as soon
as possible by contacting our customer service team. We will do our best to accommodate your
request, but please note that once an order is processed or already in transit, cancellation or
modification may not be possible.
DO YOU OFFERS INTERNATIONAL DELIVERY?
At this time, Le Florista website only offers delivery within our designated local delivery areas.
Please refer to our website or contact our customer service team for further information on our
delivery areas.